Help a Dental Team…..

I’m reposting this request………..because I need your thoughts.

Recently in my Tuesday Tidbits I discussed the value and importance for dentists to take the Leadership and the time to acknowledge their team to recognize their contributions.  It’s good for morale; it’s good for patients; and it’s good for the bottom line.

As a reply to my Tuesday Tidbits post I received the following plea from one of my dear dental auxiliary friends.  As a dental coach, I am requesting your comment; suggestion; and feedback so we can use a community of thought to help my friend.  Read what she sent me and then write your suggestions in the comment box below.

“How about a way to deal with a boss that will not handle a bad apple in the cart. We have been dealing with a bad apple in the cart for several years and we must be approaching him the wrong way. There are 7 of us that are so feed up. We all give 200% and the bad apple barely gives 50% on a good day. We just want him  to know how unhappy we are with the bad apple. We have approached him as a group but it seemed not to work and he felt ganged up on and really hasn’t said anything to us since.  He has also not said anything to the bad apple to improve her. Are we at a lost cause?”

What would you advise?  Comment below…

Comments

One Response to “Help a Dental Team…..”

  1. Milton Ntragatakis on September 21st, 2009 12:46 pm

    Yes, I believe you are at a lost cause. It’s bad enough when the leader doesn’t realize the bad apple before the team does; it’s even worse that he is not confronting the situation when his team approaches him. Did I read it right: this has been going on for “… several years?” Here we have a situation where the leader is INVESTING in a bad apple, and he is not even realizing it! I don’t care if that person is his/her spouse or even a volunteer; he/she needs to take action immediately or there are going to be NO good apples left on the team!

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